Frequently Asked Questions
Here are some frequently asked questions that our customers have asked us in the past.
Q. Are you license and insured?
A. Yes we are, and we are able to obtain COI’s for your buildings.
Q. Do you offer storage?
A. We have our own private warehouse where your belongings are stored until delivery.
Q. What forms of payment are accepted?
A. Cash, credit cards, and checks.
Q. My building requires additional insurance from outside contractors. Can you provide that?
A. We are able to obtain a certificate of insurance and we need 48 hours notice prior to delivery if one is needed.
Q. Are there specific things I need to consider for my building?
It is your responsibility to schedule the elevator and to advise us of the building hours for delivery and hours for the elevator and any special considerations your building requires.
Q. Do you pack and wrap the items?
In most cases we will blanket and bubble the item or wrap it in the most appropriate matter. If we cannot inspect the item upon our arrival then we will not take responsibility for any damage.